This Privacy Policy was last updated on 01 February 2025.
This privacy policy ("Privacy Policy") describes how No Saint UK Corp Ltd. ("Company" or "us" or "we" or "our") collects, stores, and uses personal information of users of the website nosaint.co ("Site") and the Company products ("Products") (collectively, the "Services"). By accessing, browsing, or otherwise using the Site or the Products you agree to the collection, storage, use and disclosure of your information by Company, as described in this Privacy Policy and the Terms of Services.
The Company reserves the right in its sole discretion to amend this Privacy Policy at any time and from time to time. The date of the latest revision appears at the top of the page. We suggest you regularly check this Privacy Policy for any updates and modifications. This Privacy Policy applies to all Company Services, unless otherwise specified.
PRIVACY OF CHILDREN
Our Services are not intended for children. Persons under the age of 18 years are not allowed to use our Services. If we learn or have reason to suspect that a user is under the age of 18, we reserve the right to delete any personal information in that user's account.
What is personal information?
For the purposes of this Privacy Policy, "personal information" (also referred to as "personal data" under UK data protection law) means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
What personal information is collected?
Information You Give Us. When you contact us or opt-in by registering on the Site, utilizing our Services, making a purchase, registering to receive alerts or other information via email, text, or instant message, we may collect your name, age, location address, email address, phone number, payment information, such as your credit or debit card number and other card information; billing and other account authentication information, products purchased, as well as other information that you directly give us. We collect your personal information for the purposes described in this Privacy Policy.
Information automatically collected. We and our third-party partners may automatically log information about you and your computer. For example, when visiting our Site, we may log your computer operating system type, browser type, IP address, geolocation information, referring website from which you accessed the Site, pages you viewed on the Site, how long you spent on a page on the Site, access times and information about your use of and actions on our Site. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends and to learn more about the demographics of our users. We will not collect any location information that you do not volunteer or enable. We will delete any location information that you request to delete.
Cookies. We may use cookies from time to time. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future.
We may use cookies to:
Understand and save users’ preferences for future visits; and
Compile aggregate data about Site traffic and Site interactions to offer better Site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Because each browser is a little different, look at your browser’s “Help Menu” to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your Site experience more efficient may not function properly or otherwise be available to you.
Further information about cookies can be found on the Information Commissioner's Office website (www.ico.org.uk).
How do we use your information?
We use the information and personal data provided by you to help us improve your experience on the Site. We only process your personal data when we have a lawful basis for doing so. The lawful bases we rely on include:
Contract: Processing necessary for the performance of a contract with you
Legitimate Interest: Processing necessary for our legitimate interests
Legal Obligation: Processing necessary for compliance with a legal obligation
Consent: Processing based on your consent
We may use your personal information we collect from you to:
Improve our Services, functionality, and overall user experience;
Process your payment and deliver products and services to you;
Better cater and market to our customers, as well as learn about purchasing habits;
Respond to your customer service requests, comments and questions;
Send periodic emails regarding our products and services;
Follow up with you after correspondence (live chat, email, or phone inquiries);
Communicate about our partners' products and services;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Troubleshoot technical difficulties and errors;
Link or combine user information with other personal information;
As permitted or required by applicable law or regulatory requirements; and
For any additional purposes for which we have obtained your consent to the use or disclosure of your personal information.
Account creation
Customers may create an account online, and the following information may be collected once the customer creates his/her account:
Email address and/or phone number
Country
Postal Code
Age confirmation
Photo ID for age verification purposes
Payment information (cardholder name, billing address)
Delivery Address
Full legal name
Who do we provide your information to?
Except as disclosed in this Privacy Policy, we do not disclose your personal information to any companies not part of Company or its parent, subsidiaries or related entities. In no event will we ever sell or rent your personal information. We may share your personal information as follows:
We may share personal information if you opt-in to receiving our marketing materials. For example, you may let us share personal information with our partners and others for their own marketing uses. Those uses will be subject to their privacy policies.
We may share your information with vendors, service providers, contractors and agents in connection with the performance of services on our behalf. These service providers are prohibited from using your information except as needed to perform our work or as required by law.
We may share your information with payment processors, licensed distributors and dispensaries to fulfill your orders and deliver products to you.
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share personal information for legal, protection, and safety purposes.
We may share information to comply with laws or as permitted by laws.
We may share information to respond to lawful requests and legal processes.
We may share information with other companies and brands owned or controlled by Company, including our subsidiaries.
We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may also share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including trusted third parties that provide services, including services to process your payments, to us or on our behalf. For example, we may share your personal information from time to time with our third-party information technology, data processing and call center service providers so that we may operate our business. Finally, we may also share aggregated and/or anonymized data with others for their own uses.
International transfers
If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK Government or the European Commission, binding corporate rules, or other legally approved mechanisms.
Security and protection of your personal data
We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
Wherever we or a trusted third-party service collects sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. When you make a purchase at our store with a credit card, our payment processor stores your credit card data, ensures that it is encrypted through PCI-DSS, then deletes the transaction information as soon as it is no longer necessary. We do not transmit financial information by email.
We are dedicated to protecting all personal information as is necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you learn of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody, you should notify us immediately.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Changes to this Policy
If we make changes to this Privacy Policy, we will post the updated Privacy Policy on the Site. We may also send e-mails to our users who have created an Account containing a link to the revised Privacy Policy.
Consent
By using our Services, we assume that you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy. You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. Please note that in some circumstances, withdrawing or changing your consent to certain uses of your personal information may affect: (i) our ability to provide you with the products or services you request; (ii) your ability to access this Site.
Kindly note that if you opt-out of receiving our marketing materials, we may still send you non-marketing emails or SMS (e.g. order confirmations).
Legal basis for processing (Lawfulness of processing)
Under the UK GDPR, we must have a valid legal basis for processing your personal data. As mentioned above, the legal bases we rely on for processing your personal data include:
Processing necessary for the performance of a contract with you
Processing necessary for compliance with a legal obligation
Processing necessary for the purposes of the legitimate interests pursued by us or a third party
Processing based on your consent
Where we rely on consent as the lawful basis for processing, you have the right to withdraw this consent at any time.
Updating your personal information
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during our relationship, please keep us informed of such changes.
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
Your data protection rights
Under UK data protection laws, you have the following rights:
The right to be informed about how we use your personal data
The right of access to the personal data we hold about you
The right to rectification if your personal data is inaccurate or incomplete
The right to erasure of your personal data in certain circumstances
The right to restrict processing of your personal data in certain circumstances
The right to data portability, allowing you to obtain and reuse your personal data
The right to object to the processing of your personal data in certain circumstances
Rights relating to automated decision making and profiling
You can exercise these rights by contacting us using the details provided in the "Contact Us" section below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
How to exercise your rights
To exercise any of these rights, please contact us via our website at nosaint.co, by email at privacy@nosaint.co, or by post at the address listed in the "Contact Us" section below.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
How to Unsubscribe or Change Your Preferences
You may opt out at any time by unsubscribing or changing your preferences by clicking on the "unsubscribe link" provided in such communications or by contacting us directly.
Do Not Track Signals
We honor do not track signals and do not track, plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Terms of Service
This Privacy Policy is subject to the Terms of Service, a copy of which is available on our website at nosaint.co. It is important that you read the Terms of Service, as where there is a conflict between this Privacy Policy and the Terms of Service, the Terms of Service shall prevail.
Contact Company About the Privacy Policy
If you have any questions regarding this Privacy Policy, please contact:
Privacy Officer – No Saint UK Corp Ltd.
Address: No Saint UK Corp Ltd, 86-90 Paul Street, London, England EC2A 4NE
Email: privacy@nosaint.co